Q. How often do the filters need to be replaced?
CF Filter - 6 months or after approximately 550 gallons.
RO Filter - 24 months or approximately 2,200 gallons.
CB Filter - 12 months or approximately 1,100 gallons.
Q. How do I know it is time to replace the filters?
A. There is a display panel on the unit that will alert when it is time to replace the respective filters. The system features a color changing LED smart faucet that monitors the condition of the filters.
Q. Will this system remove Fluoride?
A. Yes. The system removes 99 percent of known water contaminants including; Fluoride, Lead, VOCs, Arsenic, Cadmium etc.
Q. Can I use the G3 to filter well water?
A. Well water is not a recommended source for the system.
Q. Does the system produce waste water?
A. All reverse osmosis systems produce waste water. Waterdrop G3 has a drain ratio of 1:1. This means that it is only 1 gallon is wasted to produce 1 gallon of filtered water. This means that the G3 is actually 300 percent more efficient than most reverse osmosis systems with the typical 1:4 drain ratio.
Q. What does reverse osmosis drain ratio mean?
A. For every gallon of water that is purified by reverse osmosis, there a certain amount of waste water is produced. A typical reverse osmosis system, will waste about 4 gallons of water for every gallon of purified water, or a 1:4 drain ratio.
At 1:1 ratio, the Waterdrop G3 reverse osmosis system is efficient as it only wastes about 1 gallon of water for every gallon of purified water.
Q. What amount of space and clearance is needed under the sink?
A. The system does not require too much space at it is compact and tankless. It's dimensions are 18.25" D x 5.7" W x 17.8" H. Please ensure a 1 inch gap between the system and the cabinet sides.
Q. Is the Waterdrop G3 NSF certified?
Q. Does the system use a 1/4" or 3/8" water line hose?
A. Inlet tubing: 3/8"
Outlet tubing: 1/4"
Feed water adapter: Compatible with 3/8" & 1/2" water line.
Q. Is the system BPA free?
Q. What is the operating water pressure for the system?
A. The operating water inlet pressure range for the system is 14.5- 87psi.
Q. What size hole do I need to drill to install the faucet?
A. A 1 inch hole is recommended.
Q. Is the system noisy to operate?
A. The system operates around 65db.
Q. Does the system come with warranty?
A. Yes. The system is covered with a 1 year manufacturer's warranty.